Effective July 1, 2010 the Cable television Program has been discontinued. The State of North Carolina enacted Session Law 2006-151 “AN ACT TO PROMOTE CONSUMER CHOICE IN VIDEO SERVCE PROVIDERS AND TO ESTABLISH UNIFORM TAXES FOR VIDEO PROGRAMMING SERVICES” which established authority to provide exclusive franchising authority by the State of North Carolina.
The PTCOG Cable program was established late 1992 and continued to offer services to the Region until July 1, 2010. Services included franchise negotiation, cable rate reviews, transfers of franchise agreements and cable complaints.
CABLE COMPLAINTS are now the responsibility of the State Attorney Generals Office. To register a complaint with the State AG:
Go to web site: NCDOJ.gov
On the tool bar at the top of the home page: Select Consumer
Under Consumer: Select File Complaint
Follow the directions and fill out the complaint form
The telephone number of the Consumer Fraud Division is: 1-877-566-7226
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Piedmont Triad Council of Governments 2216 West Meadowview Road * Suite 201 * Greensboro, NC 27407-3480 (336) 294-4950 * Fax (336) 632-0457 * email: info@ptcog.org |